Cyber attacks frequently target personal and business data and it is critical to respond quickly to minimize the damage should a breach occur. Cyber incident response includes those plans and activities undertaken to identify, investigate, remediate, and assess damage and prevent further damage. It’s important for organizations to have a well-thought-out cyber incident response plan that includes detailed blueprints of the activities and owners for how your organization will respond to a security incident.
Clearly defined roles, goals, and responsibilities go a long way towards effective response. Your Cyber Incident Response plan should include elements of who will perform which activities and ultimately who bears responsibility for each step. There are likely many distinct roles that will be involved depending on the nature of the incident. There may be operational, business, engineering, legal, PR, or other teams who must take an active role in the response.
There is no one size fits all plan for incident response - instead the plan must fit your business. There should be systems in place to measure and report on the response. To drive continuous improvement, you must constantly assess where you are and set goals to improve further. Plans should also be reviewed frequently to account for changes as the company and its needs continue to evolve.
One of the most important aspects of incident response is having the necessary visibility to effectively identify, assess, and remediate security incidents quickly. That’s where services like Cygilant’s SOCVue comes in. SOCVue provides the people, process, and technology for effective cyber defense. Our 24x7 Global SOC (GSOC) team provides round-the-clock security monitoring to alert you of potential security incidents, along with guidance on how to remediate the problems. Our Unified Vulnerability and Patch Management service helps reduce your attack service by providing proactive assessment of exploitable vulnerabilities and unpatched software across your network, along with an auditable workflow to review and deploy associated patches. With this visibility, your organization will be well positioned for cyber incident response.
Effective cyber incident response takes careful planning and commitment across departments, but ultimately the benefits to the organization are huge when done right. Security incidents will continue to occur at even the most secure organizations. Effective incidents response can help your organization quickly respond to the incident, while reducing recovery time and costs and minimizing damage. Depending on the regulations your organization must comply with, your cyber incident response may have legal implications. Many mandates now define rules on what must be done in the event of a breach, including requirements for timely disclosure of the breach.
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