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Five Steps for an Effective Incident Response Plan

Posted by Trevan Marden on Dec 1, 2017

In today’s world of massive data breaches and constant cyberattacks, it’s important to stay vigilant and have a solid Incident Response Plan in place to identify and mitigate potential security incidents. Here are five important steps to have covered in your plan.

The 3 Secrets of Better Security Ticket Management

Posted by Lydia Dwyer on Aug 3, 2017

Love them and hate them, tickets are an essential task management tool in tech industry. For many IT professionals ticket management can feel a bit like trying to defeat the Hydra; close one ticket and three more replace it.

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