Software patches provide a critical role beyond providing reminders to end users. Their purpose is to fix bugs and vulnerabilities that are present and to create a safer, more secure computing environment. Applying these patches is critical for organizations to reduce the risk of data breaches or compromise; however, due to the sheer number of patches or vulnerabilities that are found, it is often difficult for organizations with even moderately complex environments to perform this function.
In a perfect world, the IT department of any business would acquire patches, test, and install on multiple administered computer systems before fully deploying to production. A successful patch management program is one that has repeatable processes. Unfortunately, it’s well known in the industry that Microsoft Patches require more vetting than normal due to the large use of Microsoft products within a business and any error has a massive impact on essential systems. Cygilant provides a distinctive approach and unique platform that streamlines and documents workflow between all users of the platform.
One of the hardest parts of dealing with vulnerability management is not a tool or a technical solution. Dozens of tools exist that can scan your network and provide you with hundreds of pages of reports informing you of critical vulnerabilities (and that the sky is falling…). Cygilant’s SOCVue platform and team provide you the critical and valuable data you need to efficiently and effectively mitigate these vulnerabilities by providing remediation guidance as well as the information on where to start and what to do first (followed up by what to do next!).
Cygilant’s SOCVue Platform provides users with the patch details and impact as well as a grouping and configuring the asset value for each device. This allows users to prioritize patches and efficiently reduce their network’s attack surface.
Auditable and Reportable Change Control
Built into Cygilant’s SOCVue Platform is a two-step verification process. Cygilant splits users into two roles, Change Initiator and Change Manager, where each role is required in order to schedule the installation of the patch. This gives the organization a built-in separation of duties between each role within the IT team. Cygilant records actions within the tool to provide auditable reports in addition to providing reports that relate technical requirements with business level metrics.
Unified Vulnerability and Patch Management
Wouldn’t it be nice if these two similar functions were connected? With Cygilant’s SOCVue service and portal, they are. Easy links are present to show which assets are affected by which vulnerabilities, helping rate and rank importance. Similarly, each patch has information that shows if there are any open vulnerabilities that correspond.
Learn more about Cygilant's Unified Vulnerability and Patch Management service in this brief video: